Return Policy

CBD Products:

 

Complete terms of purchase are provided at checkout. By agreeing to the terms and conditions you agree that you understand that the products purchased, whether consumable or topical, contain cannabinoids from hemp oil. As these products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you decide to purchase the products we distribute, you do so based upon your own opinions as to any benefits these products may provide. All unopened products carry a 30-day guarantee. If you are not satisfied with any of these products, we will provide a 40% off coupon towards another product on our store, as not all products are the same. Since we are not the manufacturer of the products we sell, we cannot offer a manufacturer’s money-back guarantee. If we receive an unopened returned product within 30 days, we will issue a full refund. Your acceptance of the terms of purchase means you agree to and understand the refund policy.

If you have any questions about returns,

please contact our customer service team:

Customer Service

Office: (703) 817-2105

Email: hello@rootsourcecbd.com

Returns can be sent to: 1108 Herndon Parkway, Herndon, Virginia, 20170

Our office hours are Monday-Saturday 11AM- 8PM, Sunday 11AM-5PM

Closed Sundays and Holidays, but please send a message, it will be answered the following business day!